Shipping Policy – Dear Proudy

At Dear Proudy: Our International Store, we are committed to delivering premium gadgets, fitness products, lifestyle items, and luxury home décor to customers worldwide in a timely and transparent manner.

To ensure efficient global fulfillment, we work with trusted international suppliers and logistics partners, including CJ Dropshipping.

Order Processing Time

  • Orders are processed within 1–3 business days

  • Processing time includes order verification, quality checks, and packaging

  • Orders are not processed on weekends or public holidays

Shipping Time

Estimated delivery times may vary depending on destination and product availability:

  • United States / Canada: 7–15 business days

  • United Kingdom / Europe: 7–18 business days

  • Australia / New Zealand: 8–20 business days

  • Other International Destinations: 10–25 business days

Please note: Shipping times are estimates and may vary due to customs clearance, local courier delays, or peak seasons.

Shipping Costs

  • Shipping costs (if applicable) are calculated and displayed at checkout

  • Some products may include free international shipping

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email

  • Tracking information may take 24–72 hours to become active

  • You can track your order using the tracking link provided

Customs, Duties & Taxes

  • Customs duties, import taxes, or VAT (if applicable) are the responsibility of the customer

  • Dear Proudy is not responsible for delays caused by customs clearance

Incorrect Address / Failed Delivery

  • Please ensure that your shipping address is correct at checkout

  • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer

  • Failed deliveries due to address issues may not be eligible for a refund

Delayed or Lost Packages

If your order is significantly delayed or appears lost:

  • Please contact us at dearproudy@gmail.com

  • Our support team will work with our fulfillment partners to assist you

Contact Us

If you have any questions regarding shipping, feel free to contact us:

📧 Email: dearproudy@gmail.com
🌍 Store: Dear Proudy: Our International Store